Privacy Policy
Last Updated: November 2025
This Privacy Policy explains how Bedrock Electrical Inc. (“we”, “our”, or “us”) collects, uses, and protects your personal information. We are committed to safeguarding your privacy and complying with applicable Canadian privacy laws.
1. Information We Collect
- Contact Information: Name, phone number, email address, mailing address.
- Service Information: Job site details, project specifications, service requests, and documentation.
- Communication Data: SMS messages, emails, and phone call details.
- Billing Information: Invoice and payment details.
- Technical Data: IP addresses, browser info, device info, and general website analytics.
2. How We Use Your Information
- To provide electrical contracting services
- To communicate via phone, SMS, and email
- To send quotes, proposals, and service documentation
- To improve our services and website
- For billing, accounting, and record keeping
- To comply with legal or regulatory obligations
3. SMS Communication Consent
By providing your phone number, you consent to receive SMS messages for:
- Appointment reminders and confirmations
- Service updates and job progress
- Billing and payment notifications
- Safety or urgent project-related updates
You may opt out anytime by replying STOP.
4. Sharing of Information
We do not sell or rent your personal information. We may share your information only when necessary:
- With subcontractors or service partners assisting with your project
- With payment processors
- With communication platforms for SMS delivery
- With legal or regulatory bodies as required
5. Data Security
We use industry-standard safeguards to protect your data from unauthorized access, misuse, or disclosure. However, no online transmission or storage method is 100% secure.
6. Data Retention
We retain personal information only as long as necessary to provide services, maintain business records, and comply with legal obligations.
7. Your Rights
You may request to access, correct, or delete your personal information where legally allowed. You may also withdraw consent for SMS communication at any time.
8. Contact Information
If you have questions about this Privacy Policy, contact us:
Bedrock Electrical Inc.
Website: https://bedrockelectrical.com
Email: admin@bedrockelectrical.com
Phone: 416-509-2255